3. What is your refund and exchange policy?

As a policy, we do not provide refunds or accept returns on any products sold. However, we do allow exchanges if you receive the incorrect product or if the product is damaged during transit.

4. How do I return a product?

We do not accept returns for products sold. If you have received a defective, damaged, or incorrect product, please contact us immediately.

Kindly send us an unboxing video to [email protected] or +91 90431 80775 within 48 hours of delivery. This video helps us verify the condition of the product upon delivery and ensures a smooth return process. Our team will arrange a reverse pickup. The product must be packed exactly as it was received, with all original packing materials. To be eligible for an exchange, the item must be returned in the same condition as you received it.

5. What is your shipping timelines?

We strive to ensure that your orders are delivered promptly and efficiently. Orders are typically processed within 3-4 business days.

Delivery within India usually takes 5-7 business days after processing. Delivery to international destinations typically takes 7-14 business days after processing.

Please note that these timelines are estimates and can vary based on factors such as customs clearance, holidays, and unforeseen delays. You will receive a confirmation email with tracking information once your order has been shipped. If you have any questions or concerns about your order, please contact us for assistance.